FREE UK SHIPPING OVER £30  ·  CERTIFIED REPAIRS AT TWO LONDON WORKSHOPS  ·  0% FINANCE AVAILABLE

🔧 The Clinic — est. London

Dead ride?
We resurrect.

The workshop came first — the shop grew around it. Over 10,000 PEV repairs and counting, from flat tyres to full battery rebuilds. Certified by Pure Electric and Bosch eBike Systems.

Certified Repair Centre

Pure Electric

Official warranty and out-of-warranty repairs for Pure scooters, with manufacturer parts and diagnostics.

Certified Repair Centre

Bosch eBike Systems

Approved diagnostics, firmware and drive-unit service for Bosch-powered e-bikes.

Also

Authorised service point and distributor for many of the >100 brands we stock — including Kaabo, Nami, Begode and more.

What we fix

Workshop menu

Battery & BMS

Cell-level diagnostics, pack rebuilds, BMS replacement and safe disposal of dead packs.

Labourfrom £45

Tyres & wheels

Pneumatic, tubeless or solid conversions — fitted while you wait at either workshop.

Labourfrom £25

Brakes & hydraulics

Pad and disc replacement, hose bleeds, full hydraulic upgrades.

Labourfrom £20

Controllers & dashboards

Error-code diagnosis, controller swaps, display and throttle repairs.

Labourfrom £35

Motors & drivetrain

Hall sensor faults, bearing swaps, hub motor rebuilds, chain and belt service.

Labourfrom £40

Full service & safety check

The works: torque check, electrics, brakes, tyres, firmware. Ride out with confidence.

Labourfrom £60

Prices are labour guides before parts — you’ll always get a full quote after diagnosis, and nothing gets fitted without your go-ahead.

How it works

Four steps to back on the road

  1. 01

    Tell us the damage

    Book online, call, or walk in. Describe the symptoms — error codes, noises, range drop, the lot.

  2. 02

    Get it to us

    Drop in at Caledonian Road or Eastcote, or courier your ride from anywhere in the UK.

  3. 03

    Approve the quote

    Diagnosis within 48h and a straight quote. No approval, no work, no surprise charges.

  4. 04

    Ride out

    Repaired, tested, and covered by our workshop warranty on parts and labour.

Straight answers

Repair FAQ

Do I need a booking?+

Walk-ins are welcome at both workshops, but booked jobs jump the queue. Book online or ring us and we’ll slot you in.

Can I ship my ride to you?+

Yes — riders courier us scooters, EUCs and e-bike wheels from all over the UK. Package it well, include a fault description, and we’ll call you with a quote before touching anything.

How long do repairs take?+

Diagnosis within 48 hours. Most common jobs (tyres, brakes, pads) are same-day. Battery rebuilds and part orders typically run 3–7 days.

Do you use genuine parts?+

Wherever possible, yes — we’re a certified Pure Electric and Bosch repair centre and a distributor for many of the brands we service. When genuine isn’t available, we tell you exactly what we’re fitting and why.

Is my repair guaranteed?+

Every repair carries our own workshop warranty on parts and labour. If something we fixed fails, bring it back and we make it right.